Telco complaints and how to get help
ลูกค้าและพนักงานให้บริการลูกค้าที่ร้าน Telstra แห่งหนึ่งในซิดนีย์ (AAP Image/Mick Tsikas) Source: AAP
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The Telecommunications Industry Ombudsman (TIO) says it received more than 167,000 complaints about telephone and internet services last financial year, an increase of just over 6 %The biggest source of complaints were for mobile phone services. But the industry may be turning a corner.
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